When you are a Small or Medium sized business it can be difficult to manage your CRM and Marketing Automation platform as well as conduct your day job. Let us take the responsibility for management of your platform and make it easy for you to carry on with your day job with the peace of mind that your system is in safe hands.
We offer a variety of solutions for you to choose from whether you are looking for someone long term, a regular resource or just to satisfy an immediate requirement, we can help you:
- MANAGED SERVICES – We offer 3 packages and contracts are available for 1, 2 and 3 years:
- STABILITY – Stabilise your platform by letting us manage users, usability and monitoring, providing 1st level support via your Super users.
- CONTINUITY – Everything in Stability plus day to day management and monitoring of new functionality from your provider including implementation of new functionality post updates. We will also provide basic configuration such as updating fields and page layouts. Remote clinics once a month for users to ask questions.
- INNOVATION – Depend on Hordle Helps to provide full System Administration and consultancy of your platform. We will provide ongoing implementation and management services including coaching for adoption, reporting, data services and configuration. On-site support when required and remote clinics once a month.
- REGULAR SERVICES – This package allows you the ability to schedule regular clinics onsite or remote, regular system administration functions without a managed service agreement.
- AD HOC SERVICES – Contact us for Ad hoc system administration services including configuration, report writing, data loads and update advice.